Legal notice
Legal Notice
Katpadi Mahamaya Silks
Last updated: 28/09/26
1. Website owner
This website, katpadimahamayasilk.com, is owned and operated by:
Katpadi Mahamaya Silk
Address: [Address : Ground Floor,2-107a,Shanthadurga Enclave Opp.Shree Durga Parameshwari Temple, Bappanadu, Mulki - 574154
Email: katpadimahamayasilk@gmail.com
Phone: +91 9180313770
GSTIN: 29ABCFK4397B1Z8
2. Acceptance of use
By accessing or purchasing from this website, you agree to this notice, our Terms of Service, Privacy Policy, Shipping Policy and Return, Exchange & Refund Policy. If you don't agree, please don't use the website.
3. Intellectual property
All content on this website belongs to Katpadi Mahamaya Silks or is used with permission. This includes:
- The name, logo and branding
- Product photographs, videos and descriptions
- Text, graphics and page design
You may not copy, reproduce, modify, distribute or use this content for commercial purposes without our prior written permission. Personal, non-commercial sharing (for example, sharing a product link) is welcome.
4. Product information and colour disclaimer
We try to describe and photograph our sarees accurately. However:
- Colours may look different depending on your screen, device settings and lighting.
- Handloom and silk products naturally have slight variations in weave, zari, borders and shade. These are features of the craft, not defects.
- Descriptions, prices and availability may change without notice.
- We may cancel an order and refund you if a product is listed at the wrong price or is out of stock.
5. Silk and zari claims
Product descriptions (for example, "pure silk" or "handloom") reflect the information available to us from our suppliers and weavers. [If applicable: Silk Mark or handloom-mark certifications are stated on the relevant product pages.] If you have concerns about authenticity, please contact us.
6. Limitation of liability
To the fullest extent permitted by Indian law:
- The website is provided "as is" and "as available". We don't guarantee uninterrupted or error-free access.
- We are not liable for indirect or consequential losses arising from the use of this website or from delays outside our control (courier delays, natural events, strikes, payment gateway or internet failures).
- Our total liability for any order is limited to the amount paid for that order.
Nothing in this notice limits your rights under the Consumer Protection Act, 2019 or other laws that can't be excluded.
7. Payments
Payments are processed by third-party gateways [Razorpay / other] through Shopify. We do not store your card, UPI or banking details. Please make sure you use secure networks when paying.
8. Third-party links
This website may link to third-party sites such as social media pages. We don't control them and aren't responsible for their content or privacy practices.
9. User conduct
You agree not to:
- Provide false information or use another person's details
- Misuse the website, attempt to hack it, or introduce harmful code
- Use the website for unlawful purposes
We may suspend or cancel orders or accounts that violate this notice.
10. Changes to this notice
We may update this notice from time to time. The latest version, with its "last updated" date, will always be on this page.
11. Governing law and jurisdiction
This notice is governed by the laws of India. Any dispute is subject to the exclusive jurisdiction of the courts at [Vellore / Chennai], Tamil Nadu, subject to your statutory consumer rights.
12. Grievances and contact
For complaints or legal queries, contact our Grievance Officer:
Name: Katpadi Mahamaya Silk
Email: katpadimahamayasilk@gmail.com
Phone: +91 9180313770
We acknowledge complaints within 48 hours and aim to resolve them within one month.